Quote Quote We organise safe and fast shipping of all your belongings back to Cyprus!
Transport your belongings in safety
Call us today on: 00 357 22 377790

Q: How do I book my shipment?

A: You can make your booking either by email or by telephone. Please contact us at least 5 days before your preferred day of collection. All you have to do is provide your exact UK and Cyprus address, I.D. number, number of packages to be collected, the dimensions of the packages and the approximate weight of each package.

Q: What documentation do I have to supply?

A: All you have to do is make a packing list that briefly explains the items that are being shipped. Please include your name, UK address, and the delivery address in Cyprus on the packing list.

Q: Where will my goods be delivered?

 A: You have a choice of where your goods will be delivered. We can store them in our Nicosia depot and you can come and pick them up or we can arrange to have them delivered to your front door.

Q: How is payment arranged?

A: 50% of the amount given in your quote must be paid into our bank account. You will then need to email or fax us a copy of the bank transaction. As soon as your payment has been confirmed, we will send you an email with the date that your goods will be collected.

Q: What type of service should I expect?

A: We will collect your sealed boxes from outside your UK address and you will be able to collect the boxes from our depot in Nicosia. For a small additional expense, we can have your goods delivered to your front door.

Q: Are my goods insured?

A: We can insure your items for a small additional cost. The insurance will cover total loss, but damage or partial loss will not be covered.

Q: How long will it take for my stuff to get to Cyprus?

A: It will take approximately 15 to 20 days to reach Cyprus.

Q: Are there any items that I am not allowed to put in my boxes?

A: You cannot include any items that you could not carry or check on as an airplane passenger. This includes hazardous goods, corrosives, flammable materials, consumer electronic devices, guns, drugs, poisons, radioactive material and gases, perishables, tobacco and cigarettes, and pets.

Q: Is there any weight restriction with sea freight?

A: No weight limits are applied on ocean freight shipments. However, all items should, unless previously agreed upon with us, be suitable for handling by one man. Surcharges will apply to items that require more than one man to handle them. We must be informed about such items in advance. When packing multiple cartons, it is essential to distribute the weight evenly. Overloaded items are much more susceptible to damage in transit.

Q: What kind of boxes should I use?

A: We are happy to accept any durable, good quality carton or case. Please remember that the cartons should be at least of thick, double wall strength. The cartons must be in good condition as older boxes are susceptible to damage.

Q: Can I seal the cartons?

A: Cartons should be sealed by owners prior to dispatch. Just simply pack and seal. It is important to supply accurate information to make sure your carton boxes are addressed properly and correctly identified. Do not forget to label each carton or box!

Q: Why have I had to pay more than my initial quote?

A: An increase in price from the initial quote will only happen if the number of boxes that we pick up is more than you initially told us.

Q: Will I have to pay custom duty?

A: There is no custom duty if items are shipped within the EU.

Q: Do I have to pay anything when my goods reach Cyprus?

A: If you choose to collect your goods from our depot in Nicosia, then there will be no extra charge. If, however, you want us to deliver your goods to your front door, then you will be asked to pay an additional fee for this service.

Q: What are your working hours?

A: Monday to Thursday 9.00am – 1.00pm, 2.30pm – 6.00pm. Friday 9.00am – 1.30pm

Get a Quote Today!

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Calculator Our office address:
Charalambous Tower, 32 Stasicratous street, Office M2, 1065 Nicosia.

Tel: 00 357 22 377790
Email:
contact@student-removals.com